Remote Technology Assistance
Parent/Student Technology Tips and Tricks
Getting Started with Microsoft Teams for Parents/Guardians
Quick Start Guide for Microsoft Teams for Students
Video Conferencing for Anxious Students (Tips from Family School Coordinators)
Online Learning Items for Families (Device Ratings, Office 365 License)
Comcast Internet Essentials program (60 days of free Internet) for families in need
- Download programs
- Find Your Teams
- Exploring Teams
- Looking through Teams
- Using Device to create images and PDFs
- Locating/Changing time zone in Office 365
- Student video conferencing do's and don'ts
Download programs
Find Your Teams
Exploring Teams
Looking through Teams
Using Device to create images and PDFs
Locating/Changing time zone in Office 365
Student video conferencing do's and don'ts
Technology Help Desk
Parents/guardians whose district-issued technology device has a problem or if there is a password issue, the parent/guardian can also contact the Oakland Schools Service Desk.
Only the parent/guardian can call, not a student. The parent/guardian can grant approval during the call for the student to speak, as long as the parent remains present.
If you have any questions or require assistance, please contact the Oakland Schools Service Desk by creating a service ticket or by calling (248) 209-2060.
Oakland Schools Service Desk
Phone: (248) 209-2060
Email: osservicedesk@oakland.k12.mi.us
Online Ticket submission/LiveChat: Create service ticket